What type of information do you collect?

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

 

How do you collect information?

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

 

Why do you collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

 

How do you store, use, share and disclose your site visitors' personal information?

 

Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How do you communicate with your site visitors?

 

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

How do you use cookies and other tracking tools?

 

We use “cookies” on our website, which is built on the Wix.com platform.  A cookie is a piece of data stored on a site visitor's hard drive to help us improve your access to our site and identify repeat visitors to our site.

 

Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

 

You may also set your browser to delete or not accept cookies, but this may limit your ability to use our Services.

 

Click here to learn more about the cookies used on the Wix.com platform.

 

How can your site visitors' withdraw their consent?

 

If you don’t want us to process your data anymore, please contact us at info@sproutr.com.

 

Privacy policy updates:

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Social Media:

 

This website contains links to social media sites (i.e., Facebook, LinkedIn and Instagram). Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

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Children’s Privacy:

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We do not knowingly collect personal identifiable information from children under 18. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this information. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.

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SMS Terms of Use:

Sproutr does not participate in email campaigns for sales or marketing purposes. Sproutr may use text messaging (SMS) as a way to communicate with you when you request a member of the Sproutr team to contact you via SMS. This is an Opt-In action.

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By "Opting In" to receiving text messages from Sproutr, you accept these Terms & Conditions.

This agreement is between you and Sproutr or one of its affiliates. All references to "Sproutr," "we," "our," or "us" refer to Sproutr, P.O. Box 300, Solebury, PA 18963.

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DEFINITIONS

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"Opting In," "Opt In," and "Opt-In" refer to requesting, joining, agreeing to, enrolling in, signing up for, acknowledging, responding to, or otherwise consenting to receive one or more text messages.

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CONSENTING TO TEXT MESSAGING

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By consenting to receive text messages from us, you agreed to these Text Messaging Terms and Conditions, as well as our General Terms and Conditions and Privacy Policy, found on the Privacy Page of https://www.sproutr.com/privacy-policy.

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E-SIGN DISCLOSURE

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By agreeing to receive text messages, you also consent to the use of an electronic record to document your agreement. You may withdraw your consent to the use of the electronic record by replying STOP.

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SPROUTR TEXT MESSAGE SERVICE PRIVACY POLICY

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We respect your privacy. We only use information you provide through this service to transmit your mobile messages and respond to you. Mobile information will not be shared with third parties/affiliates for marketing/promotional purposes. We reserve the right always to disclose any information as necessary to satisfy any law, regulation or governmental request, to avoid liability, or to protect our rights or property. This Text Message Service Privacy Policy applies to your use of the Text Message Service and isn't intended to modify our general “Privacy Policy”, incorporated by reference above, which may govern the relationship between you and us in other contexts.

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COSTS OF TEXT MESSAGES

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We do not charge you for the messages you send and receive via this text message service. But message and data rates may apply, so depending on your plan with your wireless or other applicable provider, you may be charged by your carrier or other applicable provider.

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FREQUENCY OF TEXT MESSAGES

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This Text Messaging Service is for conversational person-to-person communication between you and our employees.

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OPTING OUT OF TEXT MESSAGES

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If you no longer want to receive text messages, you may reply to any text message with STOP, QUIT, END, REVOKE, OPT OUT. As a person-to-person communication service, opt-out requests are specific to each conversation between you and one of our employees and their associated phone number. After unsubscribing, we may send you confirmation of your opt-out via text message.

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Questions and your contact information:

If you would like to: access, correct, amend or delete any personal information we have about you or have any concerns about your privacy, you are invited to contact us at info@sproutr.com